1. Definitions
• Platform: The Fortuna website, mobile application, and any associated services.
• User: Any individual or entity registered to use the Platform.
• Cryptocurrency: Digital or virtual currencies using cryptography for security, such as Bitcoin, Ethereum, etc.
• Fiat Currency: Government-issued currency, such as USD, EUR, JPY, etc.
• Services: All features, functionalities, and tools provided by the Platform, including trading, wallet services, and account management.
2. Eligibility
To use the Platform, you must:
• Be at least 18 years old or the legal age of majority in your jurisdiction.
• Reside in a country where our services are legally available (see Section 4 for restricted jurisdictions).
• Not be subject to international sanctions or embargoes that prohibit use of our services.
• Provide accurate, complete, and up-to-date information during registration.
3. Account Registration
• You must create an account to access most Platform features.
• You are responsible for safeguarding your account credentials (e.g., password, private keys).
• You agree to notify us immediately of any unauthorized access or suspicious activity on your account.
• We will work with you to secure your account and investigate any reported issues promptly.
4. Restricted Jurisdictions
Our services are available globally, except in jurisdictions where they are prohibited by law. Restricted jurisdictions include:
• Countries under sanctions by the United Nations, United States, European Union, or other relevant authorities.
• Jurisdictions where cryptocurrency trading is explicitly banned. A full list of restricted jurisdictions is available on our website. We will notify users in a timely manner if their jurisdiction becomes restricted.
5. Services Provided
Fortuna offers the following services:
• Buying, selling, and trading Cryptocurrencies and Fiat Currencies.
• Digital wallet services for storing Cryptocurrencies.
• Market data, trading tools, and educational resources. We are committed to maintaining reliable services and will notify users in a timely manner of any planned changes, updates, or maintenance that may affect access.
6. Fees
• All applicable fees for using our services are transparently listed on our website.
• Fees may include trading fees, withdrawal fees, deposit fees, and network fees (e.g., blockchain transaction costs).
• We will provide advance notice of any fee changes via email and our website, allowing you time to review and adjust your usage.
7. Risks
Cryptocurrency trading and storage involve risks, including:
• Price Volatility: Cryptocurrency prices can fluctuate significantly.
• Regulatory Changes: Laws may impact your ability to use our services.
• Security Risks: Hacking or loss of private keys may result in loss of funds.
• Technical Issues: Blockchain or Platform disruptions may affect transactions. We provide tools and resources to help you manage these risks, but you acknowledge that trading involves inherent uncertainties. Fortuna is not liable for losses resulting from these risks, except as required by law.
8. User Obligations
You agree to:
• Comply with all applicable laws, including anti-money laundering (AML) and counter-terrorism financing (CTF) regulations.
• Provide accurate information for identity verification (Know Your Customer, KYC) as required.
• Use the Platform responsibly and refrain from illegal activities, such as fraud or market manipulation.
• Avoid actions that could harm the Platform’s security or performance.
9. Prohibited Activities
You may not:
• Engage in illegal or fraudulent activities on the Platform.
• Create multiple accounts to bypass restrictions or manipulate trading.
• Use automated systems (e.g., bots) to exploit the Platform without our permission.
• Impersonate another person or entity. Violations may result in account suspension or termination after a fair review process, with timely notification to you.
10. Anti-Money Laundering (AML) and Know Your Customer (KYC)
• We adhere to global AML and CTF regulations to ensure a secure Platform.
• You may need to submit identification documents (e.g., passport, driver’s license, proof of address) for KYC verification.
• We monitor transactions for suspicious activity and may report to authorities as required by law, while respecting your privacy.
11. Privacy
• Your personal information is protected under our Privacy Policy, available on our website.
• We only share your information with regulators, law enforcement, or trusted third-party providers when legally required or to deliver our services.
• We use industry-standard security measures to safeguard your data.
12. Intellectual Property
• All content, trademarks, and software on the Platform are owned by or licensed to Fortuna.
• You may not copy, modify, distribute, or reverse-engineer any part of the Platform without our written consent.
13. Limitation of Liability
• Our services are provided with a commitment to reliability and transparency.
• To the fullest extent permitted by law, Fortuna is not liable for:
• Losses due to market volatility, user error, or external security breaches beyond our control.
• Temporary service interruptions due to maintenance or unforeseen technical issues.
• Our liability is limited to the fees you paid us in the preceding 12 months, except where prohibited by law.
• We will notify you promptly of any issues that may affect your account or funds.
14. Indemnification
You agree to indemnify Fortuna, its affiliates, and employees from claims or losses arising from:
• Your violation of these Terms.
• Your misuse of the Platform.
• Your violation of applicable laws. We will provide reasonable support to resolve any disputes fairly.
15. Termination
• You may close your account at any time by following the instructions on our website.
• We may suspend or terminate your account for violations of these Terms, suspicious activity, or failure to complete KYC, but only after notifying you and providing a reasonable opportunity to address the issue (unless prohibited by law).
• Upon termination, you will have 30 days to withdraw your funds, subject to applicable fees. We will assist you in this process to ensure a smooth transition.
16. Governing Law and Dispute Resolution
• These Terms are governed by the laws of [Insert Country, e.g., Singapore], a neutral and reputable jurisdiction for global businesses.
• Disputes will be resolved through binding arbitration in [Insert City, e.g., Singapore], conducted under the rules of [Insert Arbitration Body, e.g., Singapore International Arbitration Centre].
• We encourage open communication to resolve issues amicably before arbitration. Contact us to discuss any concerns.
17. Force Majeure
Fortuna is not liable for delays or failures due to events beyond our control, such as:
• Natural disasters.
• Regulatory changes.
• Cyberattacks or technical failures.
• War or civil unrest. We will notify users promptly of any such events and work to restore services as quickly as possible.
18. Amendments
• We may update these Terms to reflect changes in our services or legal requirements.
• We will notify you of material changes via email and our website at least 14 days in advance.
• Continued use of the Platform after such changes constitutes your acceptance. If you disagree, you may close your account before the changes take effect.
19. Contact Information
We are here to support you. Reach us at:
Email: FortunaExch@outlook.com
Website: FortunaExch.com

20. Miscellaneous
• These Terms represent the entire agreement between you and Fortuna.
• If any provision is found invalid, the remaining provisions remain in effect.
• Our failure to enforce a provision does not waive our right to enforce it later.
• You may not assign your rights under these Terms without our written consent.
• We are committed to building trust through transparency, security, and open communication.
By using Fortuna, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. We value your trust and are dedicated to providing a safe and reliable platform for your cryptocurrency needs.